Privacy Policy

1. Who We Are

Revive Salon & Institute is a beauty salon and professional training institute operating across Pakistan, with branches in DHA Phase 5 Lahore, Bahria Town Lahore, Gulberg Gujrat, Kharian and Jhelum. We provide salon and beauty services for men and women, as well as professional beauty courses through our academy. This Privacy Policy applies to our website (revivesalon.pk), our salon branches and our academy.

2. Information We Collect

We only collect the information we genuinely need to serve you:

• Contact details — your name and phone number when you call, WhatsApp or visit us to book an appointment or make an enquiry.
• Appointment details — the services you book, your preferred branch, and dates or times, so we can prepare for your visit.
• Academy enrollment information — basic details required to register you for a beauty course at our institute.
• Website usage data — anonymous analytics (via Google Analytics) about how visitors use our website, such as pages viewed and time spent. This data does not personally identify you.

3. How We Use Your Information

• To book, confirm and manage your salon appointments.
• To process your enrollment and communicate with you about academy courses.
• To respond to your questions and enquiries.
• To send you appointment reminders or updates about services you have requested.
• To improve our website, services and customer experience.

4. We Never Share or Sell Your Contact Details

Your privacy is our promise. Revive Salon & Institute does not sell, rent, trade or share your contact details or personal information with any third party for marketing purposes. Your phone number and personal details are used only by our own team to serve you, and never leave our care.

5. How We Keep Your Data Secure

We treat your personal information as highly confidential and keep it highly secured:

• Access to customer information is restricted to authorized staff members only.
• Records are stored securely and are never left accessible to unauthorized persons.
• Our website is served over a secure (HTTPS) connection.
• We retain your information only for as long as it is needed to provide our services.

6. Photos & Social Media

We love showcasing our work — bridal makeovers, hair transformations and academy achievements — on our social media pages. We will only feature photos or videos of you with your clear permission. If you ever change your mind about a photo we have shared, contact us and we will remove it promptly.

7. Cookies & Analytics

Our website uses Google Analytics to understand how visitors use our site so we can improve it. This collects anonymous information such as pages visited and device type — it does not reveal your identity. You can disable cookies in your browser settings at any time without affecting your ability to browse our website.

8. Your Rights

You are always in control of your information. You may at any time:

• Ask what information we hold about you.
• Request a correction to inaccurate details.
• Ask us to delete your information from our records.
• Opt out of any reminders or promotional messages by simply telling us.

9. Children's Privacy

Services for minors (such as kids' haircuts) are provided with a parent or guardian present. We do not knowingly collect personal information directly from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our website or services after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, we are happy to help.